Notice to Customers
- Revised on 5/7/2010-
  1.  Price:
    All the prices as listed are for reference only and subject to change without prior notice. Please contact us for official quotation and confirmation.
     
  2.  Terms and Conditions of Trading:
    Please refer to "TERMS AND CONDITIONS" for details about our commitment and limitations before placing order.
  3.  Service Specification:
    Please refer to "CUSTOMER SUPPORT" for information about the specification of products and services we provided.
  4.  Privacy Policy
    Please refer to "PRIVACY POLICY" for details about our policy on handling customers' private and personal  data.
  5.  Enquiry
    For more information including catalogue, photograph, product sample or formal quotation, the customer must send email or download the "ENQUIRY FORM" and tender the completed form with signature to us. There is no guarantee of any kind that samples are available for all items or services.Oral declaration or undertaking will not be accepted.  
  6.  Placing Order
    Any customer who would like to process copyright protected materials must issue an signed official order or tender an  completed  " AUTHORIZATION LETTER" , which can be dowloaded from our website, with signature and chop to us.  We cannot accept your order without going through this authentication process.
    Oral agreement, declaration, undertaking will not be accepted. Please refer to the following supplementary notice to customers for details about forbidden order.
  7.  Deposit and Payment
    • General Customer: The order is valid only after all the authentication documents have been received and checked in due course. The customer are required to pay the deposit of pre-agreed amount before the production process starts by making payment at our counters or paying in our bank account at 
      "Bank of China (A/C No.:014-694-00012480, Uncle Ming's Gallery)"
      The deposit voucher must be sent to us by fax as a proof for our record.
    • Purchase Card Holder (Government/Subsidized Organization): All merchandisers of Government Departments or subsidised organizations  may use the purchase card of CitiBank Hong Kong to settle the payment for orders placed with us. Please maintain adquate credit in the account. Click <HERE> to find our contact information on the Merchant List of Advertising Industry (MCC Code #7311) on the official web site of Citibank Hong Kong:   
  8.  Official Language:
    For the time being, only English version is available for some of the web-pages. We are going to release the Chinese version as soon as possible and finally make all our documentation bilingual. If translation is needed, please feel free to call 852- 23659900 (Gift-Gallery) or  852- 23349800 (Digital Workshop) during office hours from 10:00am to 7:00pm.
    (To ensure the data integrity of information, all conversation may be recorded) 
  9. Liability of Customer: No person is allowed to use our services in the following cases:
    1. The customer intends to create or produce anything that is scandalous, obscene or immoral.
    2. The customer intends to create or produce anything that will infringe the privacy of third party.
    3. The customer intends to create or produce anything that will infringe the copyright of third party.
    4. The customer intend to create or produce anything that will violate any prevailing ordinance.
    Examples include: 
    1. Making copy of newspaper, magazine, book or any kind of press without proper authorization.
    2. Making copy of songs, music, drama, movie, TV programs or all kinds of audio/video works without proper authorization.
    3. Making copy of logo, trademark, image, painting, sketching, photograph or any kind of visual artwork owned by third party.
    4. Making copy of software, computer programme or any kind of intellectual property without proper licence.
    5. Making copy of any document that is issued to an identifiable entity without the authorization of the issuer.
    6. Making forged copy of any document or product
    All critical content such as copyrighted materials, private or personal data for any production order must be provided by the customer together with proper authorization documents. Uncle Ming's Gallery only provide technical know how and/or raw materials for the production per customers instruction and permission. No third party intellectual property or private data is available without the permission of their respective owners. If any person who intends to obtain our service for carrying out the aforesaid activities for whatever purposes by tendering false statement or documents, we will see it a case of enticement or fraud. We will have the right to terminate the order and report the case to the relevant authorities immediately without any prior notice. We also reserve all the rights to claim damages due to his/her behaviour.
  10. To ensure the quality of our services, we have installed CCTV (AV) /Telephone monitoring & recording system

(中譯本,只供參考,以英文版本為準)

  1. 所列 價格, 僅供參考, 如有變動不另行通知, 須以正式報價為準
  2. 落單前請先詳閱交易條款
  3. 請 詳閱顧客支援確定產品或服務規格和標準
  4. 請詳閱私隱政策確知顧客資 料之保障細節
  5. 顧客 如欲索取目錄,圖 片或樣本,  必須先行下載查詢表格, 填寫妥當, 簽署並蓋章, 然後方作回覆. 任何口頭聲明或承諾皆不受 理.
  6. 所有顧客委託處理版權物品前, 必須簽 發正式訂貨單, 或連同下載之生產授權書, 填寫妥當, 簽署並蓋章, 然後方作處理, 任何口頭聲明, 合同或承諾皆不受理.
  7. 付款辨法
    • 一般顧客: 當有關文件檢收妥當後, 訂單作實, 顧客須先行交付指定金額訂金, 生產程序始告開始, 訂金可親臨本公司交付或存入本公司中銀 (A/C No.:014-694-00012480, Uncle Ming's Gallery) 戶口, 並將入數紙傳真至 27662200 以便存檔確認
  8.  語文:
    部份 網頁, 仍只限於英語版本, 我們將盡速轉為雙語版本 如 須翻譯請電 852-23659900 或  852-23349800.(為保障雙方利益, 所有談話可能被錄音).
  9. 任何人不得以本公司服務作以下用途:
    1. 製作誹謗、淫褻或不雅物品
    2. 製作侵犯他人私隱物品
    3. 製作侵犯他人版權物品
    4. 製作任何違法物品
    例如:
    1. 未經授權, 複製報張,雜誌書籍或一切刊物; 
    2. 未經授權, 複製歌曲, 音樂, 戲劇, 電影,電視或一切視聽作品;
    3. 未經授權, 複製商標, 圖像, 繪圖, 照片或任何視藝作品;
    4. 未經授權, 複製軟件, 電腦程式或任何知識產權創作;
    5. 未經授權, 複製證件;
    6. 偽造文件或物品
    一 切服務或生產之關鍵資料, 如商標, 品牌, 個人或機構資料, 皆由顧客提供並附帶有關授權文件;本公司不會提供任何第三者之知識產權資料或機密資訊予未經授權人士。 任何人如以不誠實聲明, 欲騙取本公司服務而構成以上行為, 不論目的為何,皆視為教唆或誘騙他人犯罪, 一經發現, 即終止服務, 報官追究刑責外, 並保留追討損失權利。
  10. 為確保一切交易履行準確無誤, 本公司已裝設閉路電視(影音)及電話監錄系統